Your privacy is our responsibility

1 Definitions & Scope

This privacy policy applies to the tk799 website (https://tk799.lat) and all services, products, and activities under it. "Personal information" in this policy means any information that can directly or indirectly identify you.

"Data processing" means any activity involving the collection, storage, analysis, modification, transfer, or deletion of information. We only collect information that is necessary to provide our services and that is clearly stated in this policy.

This policy is designed for users residing in Bangladesh and has been prepared in accordance with the data protection regulations currently in force in Bangladesh.

2 What Information We Collect

tk799 collects several types of information, which are described in detail below:

2.1 Registration & Identity Information

When creating an account and verifying your identity, we collect the following information:

• Full name (must match your national ID card)
• Date of birth (to confirm you are 21 years of age)
• Email address
• Mobile phone number
• Residential address
• National ID card or passport number (for verification purposes)

2.2 Financial Transaction Information

To facilitate deposits and withdrawals, we collect:

• bKash, Nagad, or Rocket account number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Dates and times of deposits and withdrawals

Note: The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500. All transaction data is stored in encrypted form.

2.3 Usage & Technical Information

When you use tk799, certain information is collected automatically:

• IP address and geographic location
• Device type, operating system, and browser information
• Session ID and login time
• Page visits and navigation patterns
• Information collected through cookies and similar technologies

2.4 Gaming Activity Information

• Gaming history and results
• Bet amounts and duration
• Preferred game categories
• Promotion and bonus usage history

3 Purpose of Data Collection & Legal Basis

tk799 collects and uses your information only for specific and legitimate purposes. Each purpose and its legal basis are described below:

3.1 Account Management & Service Delivery

We use your information to create and manage your account, process transactions, and provide gaming services. This is part of our service agreement and using your information for this purpose is lawful.

3.2 Identity Verification & Age Confirmation

tk799 strictly ensures that only individuals aged 21 or above may use our services. Verifying identity for this purpose is part of our responsibility.

3.3 Prevention of Financial Crime

We monitor transaction data to prevent money laundering, fraud, and other financial crimes. This is a legal obligation.

3.4 Responsible Gaming

By analyzing your gaming behavior, we can identify problematic gaming patterns and provide support where needed. This is in the interest of both you and us.

3.5 Customer Service & Communication

We use your contact information to communicate with you about our services, resolve your complaints, and share important updates.

3.6 Site Improvement & Personalization

We analyze your usage data to improve the quality of our services and make your experience more relevant.

4 Cookies & Tracking Technologies

The tk799 website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve your experience of using the site.

4.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language and display settings.
• Analytics cookies: Collect usage statistics to help improve our services.

4.2 Cookie Control

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly. Contact our support team for help managing cookies.

5 Sharing Information with Third Parties

tk799 never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment service providers: Minimum information required to process transactions via bKash, Nagad, Rocket, and bank transfers.
• Technology service providers: Third-party providers handling site hosting, database management, and security — who operate under strict confidentiality agreements.
• Legal authorities: In response to a court order or a lawful request from a government authority under the laws of Bangladesh.
• Fraud prevention: With organizations that prevent financial crime, when necessary.

Outside the circumstances listed above, your information will not be shared with any third party under any other situation. Before sharing data with any service provider, we confirm that they also follow the same strict data protection standards we do.

6 Data Security Measures

tk799 uses industry-standard security technologies and practices to protect your information. The key elements of our security framework are:

6.1 Technical Security

• SSL/TLS encryption: All data transmissions are carried out through encrypted channels
• Encrypted database: Strong encryption for storing sensitive information
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Two-factor authentication option

6.2 Organizational Security

• Regular data protection training for staff
• Least Privilege Principle for data access
• Rapid response plan in the event of a data breach
• Regular backups and disaster recovery planning

If a data security breach occurs, we will immediately notify affected users and take swift action to minimize harm.

7 Data Retention Period

tk799 retains your information only for as long as necessary. Data retention periods are as follows:

• Account information: For as long as the account is active and for a maximum of five (5) years after it is closed.
• Transaction information: A maximum of seven (7) years in compliance with financial regulations.
• Logs & technical data: Generally ninety (90) days to one (1) year.
• Cookie data: Automatically deleted at the end of a session or after a set period, depending on the type of cookie.
• Customer service communications: A maximum of two (2) years after the issue is resolved.

After the specified period, data is securely deleted or anonymized so that you can no longer be identified.

8 Your Rights

You have the following rights regarding your personal information, which tk799 fully recognizes and respects:

8.1 Right to Access Information

You may find out at any time what information we hold about you. Upon request, we will provide you with a copy of the information within thirty (30) days.

8.2 Right to Correct Information

If your information is incorrect or incomplete, you may request a correction. You can update some of your account information yourself; for the rest, contact our support team.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information must be retained for a set period due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances you may request that processing of your information be temporarily suspended.

8.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used format.

8.6 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, let our support team know at any time and we will remove you from the list.

To exercise any of the rights described above, contact us by email. We will respond to your request within thirty (30) days.

9 Protection of Minors

tk799's services are for individuals aged 21 or above only. We do not knowingly collect any information from minors. If it becomes known that a minor has created an account:

• That account will be closed immediately
• All collected information will be securely deleted
• If any transactions have taken place, the process to reverse them will begin

If a parent or guardian suspects their child has registered with tk799, please contact us immediately.

10 International Data Transfers

Some of our technology service providers may have servers located outside Bangladesh. In such cases, we ensure that:

• Data transfers are carried out following strict security protocols
• The receiving party complies with international data protection standards
• Data protection obligations are secured through contractual agreements
• Only the minimum data necessary for operating the service is transferred

11 Policy Changes & Updates

tk799 reserves the right to review and update this privacy policy from time to time. In the event of changes:

• The "Last Updated" date at the top of the policy will be changed
• Users will be notified by email of important changes
• The updated policy will take effect from the date of publication
• Continued use of the service after changes will be considered acceptance of the new policy

We recommend that you check this page regularly and stay informed about any changes.